Contact GasGuard Chicago
Call, email, or send the form below — a live person for emergencies around the clock, and straight answers for everything you’re planning. Chicago only, by design.
Call — fastest, always
(773) 200-2148
Emergencies answered 24/7/365. Scheduling, quotes & questions: Open 24/7 — emergencies & scheduled work.
Email — non-urgent
[email protected]
Quotes, paperwork, documentation requests, anything with photos. Answered within one business day.
Service area & hours
The City of Chicago — every neighborhood. We’re a service business: appointments happen at your property, no walk-in office. Same-day appointments most days; emergency response any hour.
Request Service or a Quote
Fill in what you know — hitting send opens the message in your email app, addressed and organized, so nothing gets lost in a contact-form black hole. Prefer talking? The phone is always faster.
What to Have Ready When You Call
- ✓Address and neighborhood — the housing stock tells us half the story before we arrive.
- ✓What you’re smelling, seeing, or hearing — and since when. Constant vs. comes-and-goes matters more than people think.
- ✓Building type and meter count — single-family, two-flat, three-flat; one meter or a bank of them.
- ✓Any utility history — has Peoples Gas been out? Red tag? Service off, and for how long?
- ✓Your deadline — a closing date, an inspection, a renovation schedule, or “before the furnace kicks on.”
Quick Questions, Quick Answers
Do you charge for quotes?
Quotes on planned work — installs, relocations, testing — are free and in writing. Diagnostic visits (detection, troubleshooting) are priced upfront on the phone, and the finding always comes with the number before any repair decision is yours to make.
Do you serve the suburbs?
No — Chicago city limits only, on purpose. One building code, one permitting office, one utility’s procedures, known cold. If you’re outside the city we’ll say so in the first minute and not waste your afternoon.
Should I call you or Peoples Gas first?
For an active gas odor: Peoples Gas first (1-866-556-6002) — they respond free, around the clock, and make the scene safe. Then call us, because the utility secures the hazard but doesn’t repair your piping. For everything that isn’t an active odor — start with us.
Talk to a Person, Not a Phone Tree.
Emergency or five-year plan — the conversation starts the same way: what’s going on, what it’ll take, and what it costs. In that order.
☎ Call (773) 200-2148